Question: 94
You have two price lists described as shown in the following table
You create an opportunity that uses Pricelist1. The opportunity contains line items for Product 1 and Product 3 You
add a write-in product named Product 5 that has a price of SS.
You change the opportunity to use Pricelist 2, and then you add Product 2.
You need to identify which products are listed in the opportunity.
What should you identify?
A. Product 1 with a price of $15
Product 2 with a price of $20
Product 3 with a price of $10
Product 5 with a price of $8
B. Product 1 with a Price of $15
Product 2 with a price of $20
Product 5 with a price of $8
Product 3 removed
C. Product 1 with a price of $10
Product 2 with a price of $20
Product 3 with a price of $10
Product 5 with a price of $8
D. Product 2 with a price of $20
Product 5 with a price of $8
Product 1 and Product 3 removed
Answer: A
Question: 95
You create a personal dashboard that tracks important sales information.
Your manager wants all of the users in the company to use the dashboard.
You need to recommend a method to make the dashboard available to all of the users. The solution must minimize
effort.
What should you recommend?
A. Export the definitions of the dashboard components, and then import the components.
B. Ask an administrator to recreate the dashboard as a system dashboard.
C. Ask an administrator to share the dashboard with all of the users.
D. Edit the properties of the dashboard, and then assign the dashboard.
Answer: C
Question: 96
After two months of communicating with a prospect your organization is ready to provide a formal offer for
products and to the prospect. You need to ensure the record is correct in Microsoft Dynamics 365.
Which item should you create to represent this formal offer?
A. Opportunity
B. Quote
C. Lead
D. Order
Answer: B
Question: 97
You are a sales person for a large automobile dealership.
You created a lead within Microsoft Dynamics 365 for a potential customer who was interested in a current sales
event at your dealership.
The potential customer selected a new car but was unable to finance it due to bad credit. The potential customer has
given up for the time being How should you modify the record to update it for this sales opportunity?
A. Close as Lost
B. Close as Won
C. Close as Disgualified
D. Close as Canceled
Answer: A
Question: 98
You are working with the Microsoft Dynamics 365 for Phones app.
You have created a new Opportunity to track information that could lead to a sale while visiting a customer and
have a Business Process Flow at the Qualify stage.
You need to be able to update the record with information for qualifying the Opportunity.
What are three items you can capture on the Opportunity to help you manage this opportunity through to a sale?
Each correct answer presents a complete solution.
A. tracking product returns
B. tracking activities related to the opportunity
C. tracking Invoice adjustment notes
D. tracking competitors
E. tracking the products in which the customer is interested
Answer: B,D,E
Question: 99
You notice that all of your current customers are stored in Microsoft Dynamics 365 as Account records You need
to create records for other organizations you work with to support your customers.
These organizations represent vendors, partners, and distributors.
What record type should you use for these organizations?
A. Account
B. Prospect
C. Organization
D. Company
Answer: A
Question: 100
You are a sales manager.
You need to have a formal way for your sales staff to track your competitor information against over the course of
the year.
Which three areas in Microsoft Dynamics 365 allow you to track this information? Each correct answer presents a
complete solution
A. Opportunities
B. Tasks
C. Sales literature
D. Cases
E. Products
Answer: A,C,E
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